More information can be found here:http://trilliantinc.com/library-files/datasheets/ds_Communications_Hub.pdf. Weve got some great advice to setting up your OVO account here: Great to see youre already keen to get your Pipit IHD up and running. Referring here to section 4.4 on page 51, in this latest government publication on the matter, https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/325464/SEC4_-_Consultation_Document_-_FINAL.pdf. Smart Energy GB explains that in-home displays will only show how much energy youre buying from your supplier, but not necessarily energy you generate. First-generation meters use mobile phone networks so may have trouble sending readings to your supplier automatically. If your meter is positioned very high up, make sure you let your energy company know so the installers are prepared when they come to your home. Select your preferred way to display the comments and click "Save settings" to activate your changes. I dont necessarily agree with your points that they are not giving the users the data or that most people will not benefit. Thanks again for the comment. The G370 and E470 do both have an optical probe (IEC1107)interfaces. http://www.rotwang.co.uk/projects/meter.html. My TRIO says NOT COMMISSIONED when connecting to meters times out I thought it may be of interest over here at OpenEnergyMonitoy.org: Following quite a bit of pestering and waiting I eventually managed to persuade British Gas to swap out my archaic Electricity and Gas meters for the latest 'Phase 3' Smart Meters. The GEO APP seems to work OK communicating with the TRIO II . And you dont have to send us meter readings to get accurate bills it happens automatically. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Find out what to do if you energy company stops trading. To prevent unauthorised tweaking the ecoMeter IHD also requires a PIN number in order to access the advanced settings. Unfortunately the gas one hasn't managed to connect and provide me with the information I wanted hence why I agreed to have them installed in the first place. I am a little disappointed that I can not use Zigbee to access my energy usage from the smart meters, especially considering this is one of the larger selling points of smart meters, I hope that this will be a future phase to British Gass plans. If not, check how often your smart meter is meant to send data to your energy provider. Submitted by Sunshine (not verified) on Thu, 08/01/2015 - 16:47. Most connectivity problems should be resolved when all smart meters use the DCC wireless network, covering 99.25% of Great Britain. Save my name, email, and website in this browser for the next time I comment. To further increase security British Gas also change the keys, used to encrypt smart meter traffic, every few months. Can I also ask how you figured out all these API endpoints? I used soapui, not sure if anything changed since I last tried but it should work. Submitted by simonn194 (not verified) on Thu, 12/02/2015 - 15:07. Indeed it does seem that it will be some time (if ever) before anyone other than the energy companies will benefit from Smart Meters. He got it sorted after about 20 minutes but it make you wonder if there is some sort of inherent problem with the G370's. If your energy supplier goes bust, you will be automatically moved to another energy firm. Connect members with smart meters in December 2022 said that they had a problem with their bills being inaccurate in the past 12 months. BTW what are you using as your REST API client? However I am not so enamored with the responsiveness of the screen and its menus. Thanks, I have not read it all yet, but the section you have pointed out (4.4) does look promising! If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: First, find the reset button on the back of the monitor. Editor, Marcus Herbert. 13months down the line does seem a bit crazy!! Sensor The sensor clips around the mains electricity cable that comes into your meter to measure the energy you are using. Monitoring energy usage Press MENU and select DAY to view energy usage for the day. The displays work best when close to the smart meter. The gas meter in your pictures looks remarkably the same as the ones here. In fact, this access would give consumers confidence in their suppliers being transparent and open. Page 5 4 easy steps to install 3. The IHD can't connect properly to the network in your home. If you're eligible, we'll contact you directly, so you don't need to worry about applying for this new support. Relax in our contemporary spacious rooms and sleep well on plush mattresses. Hopefully Ill get a friendly engineer and Ill find out what he has to do If it runs Bluetooth to the meters it might just be a matter of pairing theres also a PIN code setting either way Ill get something working BG has a APP on Playstore for BG Live but I think you had to be in pilot programme but that was 2 years ago !!! A limit in the number of devices being based on Mac addresses, how security keys are handled. Im wondering who you talked too, but you were fed some erroneous information about how the security works on the Trilliants Comms Hub and the SEP standard I am still a little confused (frustrated) that British Gas will not give me access to my own Smart Meter data. This, as it seems, would not be as easy as I at first thought. Smart meters send meter readings to your energy supplier automatically. So I asked if I purchased a TRIO myself could I attach it, they said YES and they would help me configure it. It's easy to use. Our prepayment customers are some of the most in need right now. This is the process known as pairing, the same process that was used to install your smart meters in the first place! Your energy supplier must give you seven days notice before it switches your smart meter to prepayment mode. This was certainly not an easy process and, despite constant bombardment of TV adverts on television from British Gas about how smart meters are the latest and greatest thing, you would not believe the hoops I had to jump through to get them installed, and, even after finally getting agreement to have them installed, it then took a number of months to get an installation date followed by another age between the Electricity and Gas meters due to a problem following the install of the Electricity Meter where there was an "issue with communication with the Head End" which meant the engineer was forced to abort progressing with the install of the Gas Meter and the remainder of the work had to be rescheduled to a later date 4 months later! The displays work best when close to the smart meter. But it doesnt change the end result In the current state, there is no way to tap on this network without BG providing the facility for compliant devices to be added on the HAN. Its easy to use. I can't really grumble as it is better than what I had with the dumb meters but I am not sure how the older generation will get on with it if even I struggle. Id be interested to hear about your experience with Smart Meters later. Good to hear back from you. However one in 10 people in our survey of Which? 1) The In-Home Display can't connect to the network in your home. I was fortunate to be able to speak to one of the engineers in British Gass smart meter team and he explained some of the security restrictions to me: In absence of being able to collect stats via Zigbee, British Gas are apparently trialling a Virtual IHD, a smartphone app which will display energy usage echoing those on the ecoMeter. Smart energy monitor. The second-generation meters that are currently being installed dont rely on mobile phone networks - they have their own separate secure network. Perhaps the solution for thedata problem is for British Gas to develop an API to allow customers to download their own data. It is still showing the previous owners value of usage for gas and electric. This was the most common problem experienced in the last 12 months by those with smart meters on our Which? If your smart meter cannot be connected to the wireless network, your new provider may be willing to replace your existing smart meter with a more up-to-date one. THEY LEFT :-(. If your meters are outside or far away from the display, ask your energy supplier for advice. https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363 It arrived 2 days ago, I think it already had the WIFI module, but I removed it used my new one to make sure. Linking devices to the HAN will be accomplished by 'pairing' them to the relevant communications hub. This figure doesnt necessarily reset when you set-up a new account. Smart City is an important economically strategic blueprint for a country's economic transformation and upgrade. If your meters are outside or far away from the display, ask your energy supplier for advice. The IHD is a token gesture but I dont think it is making our household use any less gas or electricity and I done find it that easy to understand/use (even for me a techno geek!). It looks like I will have to resort to a separate monitor attached to the meter to count pulses, or a less accurate current clamp. A CAD (Consumer Access Device) would need to be allowed in, allowed to join the zigbee network in a secure way. My 2p, @Turribeach3 Thanks. Following the above post, I subsequently wrote a second post about my experience after Smart Meter installation and my mission to get energy usage stats out of my smart meters: http://www.smartofthehome.com/2013/09/british-gas-smart-meters-part-2/. Do you still think the comms hub will be locked up in this way? However if your home is in the remaining 0.75% you may not be able to have a smart meter that connects to the full network. If they want to encourage us to use less energy then they need to work with others in the technology industry to make it happen. As you say an export to CSV facility would be great. I had similar issues issues with that as well - the data package has to be { identity : USERNAME , password : PASSWORD}, I too am using openHAB. Were working to get all our customers upgraded to smart meters as soon as possible. It is a shame but I am actually starting to find my smart meters more restrictive than their older dumb analog cousins. Energy firm, British Gas, documents the installation of a . We often link to other websites, but we can't be responsible for their content. They could put a small limit on the number of 3rd party devices I guess 1 may be enough for most people and if you needed more that 1 device could act a s a proxy. The IHD can apparently also be used by British Gas to send me messages (there is a little Mail Envelope Icon) but as of yet I have not seen any messaged other than the initial "Welcome to Smart Metering" message. The meters themselves upload data via the DCC network to the energy providers, this enables accurate billing without the need for onsite meter reading. And quite easy so. Final point. British Gas is a signatory to the SMICoP - REC Portalwhich has been approved by Ofgem. I think their design is such that these interfaces are non-contact in that no electrical contact is made between the meters and the monitoring device (i.e it is via light) making them safe for Gas [3]. Where you live, the type of home you live in and your existing meter type may mean it takes a little longer for us to get to you. You wouldn't want neighbors to tap on that data! Perhaos the way forward is to use the IEC 62056-21 (formerly IEC 1107) optical communications port in the same way as described here, http://openenergymonitor.blogspot.co.uk/2012/07/reading-watt-hour-data-from-elster.html, http://openenergymonitor.blogspot.co.uk/2012/08/reading-watt-hour-data-from-elster.html, and here That is why the Department of Information Technology,Taipei City government established the "Taipei Smart City . I am also astounded that BG do not support the Feed In circuit capability. we're giving 10m of support to those who are struggling with their energy bills. We reveal some of the most common smart meter problems and concerns we've heard Your energy suppliers website may also have instructions. http://www.in-home-displays.co.uk/smarthub.html. I can get electricityand gasusage in kwh for the previous day from it, but otherwise it's just bar charts. It should still show your gas and electricity use in real time, but the tariff information (and therefore what it thinks your energy is costing) may not be up to date. However in November 2022, energy regulator Ofgem wrote to all UK energy suppliers saying that it had heard reports of this process happening unfairly and without reasonable notice. Once its there they could provide access to consumers via an online account (or API using the same details). Our performance against target can be broken down as follows: 1. This does allow me to hook a light sensor up to it to count pulses and therefore calculate Electricity usage but this, to me, seems a bit backwards when I have the state of the art Smart Meter with Zigbee! You may need to pay if you damaged it. Meanwhile I guess Ill just watch das binkenlights. Interested but not yet an OVO member? Wrong? So you shouldn't need to take smart meter readings. This is not your smart meter. Within close proximity of the electricity meter, hold down the "OK button" until the smart meter display turns off and then on again. Finally, a company has managed to provide a means to access data from the DCC network that your meter uploads. This I later found out was not going to be as easy as I thought. The monitor was saying there wasnt a gas meter connected. I am glad you found this blog of interest. This is only a risk if you have a first-generation smart meter - the issue has been cleared up for the roll-out of second generation, or SMETS2, meters. Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. Whether travelling for business or leisure, you are conveniently located in a well-connected location to explore modern and historic Taipei. BG tell me it can take up to a month. It was the second most-common issue that homes with smart meters experienced. What did they do different ? The Glitch app. We also share information about how you use our site with partners, who use it with other data to show you relevant ads on other sites, and to check ad performance. The gas meter in your pictures looks remarkably the same as the ones here. Permit authorised third parties to provide services to consumers once they have granted permission to use their data, offering new routes for consumers to receive energy services and advice on how to reduce their energy usage. British Gas has just released a New smaller version of its Smart Energy Monitor for late 2019 / 2020. I used httpcanary app to create a fake VPN on my phone. When I wrote this post I had only just started leaning about smart meters and ZigBee (and am still learning today!) Basically only permitting the Electricity Meter, Gas Meter and In Home Display. Once youve got smart meters, youll still be free to switch to a new energy supplier, but not all suppliers support smart meters just yet. . I've just emailedcontact@smartdcc.co.uk, the Data Communications Company to ask how soon I will also be able to get at my data: The role of the DCC is to provide communication services between smart meters and the business systems of energy suppliers, network operators and other authorised service users. Prefer to Pay As You Go? One of the government document [Smart Metering Equipment Technical Specifications] states: Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. But you don't need to send it on or before the 30th September. The ZigBee smart energy profile requires this because the data being exchanged is quite sensitive and private. about, plus tips on how to solve them. There are rules that companies must follow if they want to go through this process. If youre concerned, check your latest statement, or in your energy companys app if you have it, to see whether your readings are marked as smart. It's too far from your smart meter. The monitor will reset itself and the display will go blank. Also since the smartofthehome website with the original post on this thread seems to be offline, here's the link to the second blog post on archive.org: https://web.archive.org/web/20131005030852/http://www.smartofthehome.com Hi - I'm interested in the trial you mentioned. Seems pretty stable although only using the electricity readings at the moment. I think we need to put more pressure on British gas (and co) to open these so called smart meters up! You didnt and thats fine, but since most people do its still worth doing. Ask your new supplier when this will be. By opening this up to 3rd parties, a whole industry of bespoke data crunchers could happen, leading the way to innovative answers to our power usage. Check if your energy supplier is having connectivity issues which could explain why your smart meters readings arent getting through.