Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. This is not correct as I owe no one anything or have any debt. Seemed reasonable, but what a scam. also adviced them that this account had beeb included in ,identity fraud with a police report Renton Washington, Convergent Outsourcing Inc Renton Washington Location Claimed I had a Verizon amount owed of $800. Thank you, you have successfully subscribed to our newsletter! I don't think however that once you have the debt paid (however you do it) you should worry about on your report. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies. Also make sure to file a complaint with your state attorney generals office. If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. INC. FIRST BANK AND TRUST MIDLAND FUNDING, LLC Sent me a settlement statement for a bill to this company. General statment of, "according to sprints policy we cannot delete it. If they agree that the entry is inaccurate, theyll remove it from your credit report. Hiding negative complaints is only a Band-Aid. says who it is but nobody is ever on the other end of the line. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. It dropped off after a while. Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. I called CO and attempted a PFD (just in case Sprint CSR was full of hot air). I have a collections account being reported by "Convergent Outsourcing". If you paid the debt and you're currently in good standing with the original creditor, deleting the collection from your credit report is still a possibility. thanks, just paid it. I told him I have had this number for 18 months, do not know anyone by that name and I was going to report him, which I did. I want it removed entirely. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. They told me to contact their collections people. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. Convergent Outsourcing is one of America's leading collection agencies. Copyright 1997-2023, Ripoff Report. Consumers love to do business with someone that can admit mistakes and state how they made improvements. This is what I just went through. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. I owe 1,700. I just want to know who to pay to make sure things are taken off of my reports. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. If so, what's the best way to have them do this? They are a scam. With account paid and settled. I HAVE NEVER OWN A TOYOTA! Ok, I may be wrong and others can chime in and correct it. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. After multiple calls, transfers, and explanations and explaining to each agent: THIS IS A FRAUDULENT CLAIM; AGENTS ALWAYS HANG UP ON ME WITHOUT RESOLUTION. They actually are a debt collections agency. If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. But we can send a letter out showing settled. I confirmed with T-Mobile that my account is 0. If you weren't paying on it then it went to collections. We sincerely hope this represents a satisfactory resolution to your concerns. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. The issue is, I never had an account with Sprint. So yeah. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Convergent Outsourcing, Inc. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. . Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . https://money.com/how-to-remove-convergent-outsourcing-from-your-credit-report/. Apparently it's some kind of credit card or something. When you receive the documentation from Convergent Outsourcing, review it carefully, and make a note of any inaccuracies. I have never purchased anything from this company and am not familiar with this billing. She will most likely say she will check with another department and get back to you. I'd only worry if they fail to indicate that you paid the debt. You also are directed to manage your account at midlandcreditonline.com. Convergent Outsourcing Inc is a debt collection agency owned by Convergence Resource. I called sprint back and spoke with a gentleman this time. Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. Of course, things are a little different now after the pandemic. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. If you weren't paying on it then it went to collections. In business since 1950, Convergent is one of Americas leading collections agencies. I got a letter stating I owed monies to Sprint. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. - Tell them you want to pay in full directly for your old bill. Some dont. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. Convergent Outsourcing does not buy or own your debt. Plaintiff's Experian credit report states an account in Defendant's name, not in Sprint's name, was opened on September 17, 2019, the same date the parties agree Sprint authorized Defendant to begin collecting . Received several calls from this Company. geez that hurt but the future right? Convergent Outsourcing, Inc 800 SW 39th St/PO Box 9004 Renton, Washington USA Phone: 8662916364 Web: www.convergentusa.com Category: Cellular Phone Companies Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington Print this Report Email this Report Tweet Business Rating: Rate this business They said they didnt do that when clearly they did because it is listed as paid on my credit report. We appreciate the opportunity to respond to your concerns. Work with Sprint directly if they still own the debt. This company doesn't seem reputable. which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. If you would like to make payment online instead of over the phone, you may do so on our website. Unfortunately, if a bill remains unpaid, the original creditor may employ the services of a third-party debt collection agency to pursue the debt. I was stunned. Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. Rude! I received a letter from Convergent saying sprint placed my account with their office for collection. But, when I asked directly who she represented, she said she represented Convergent. Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. Sprint sent account to collections, Convergent Outsourcing. How do I get them to delete their reporting. Your credit score will be affected by this Company. So I paid them 2 payment Dec. And Jan they took out of my banking acc. This one so contrived, premeditated, using a fake name and explanation. I don't believe that I owe what Sprint claims that I owe. The account is in the amount of $621. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. They're just trying to meet their own metrics. If there is no email on file, the consumer will be mailed a copy of their receipt. It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. In response to this complaint, your account will remain reported to the credit bureaus with accuracy. I would discuss with them there was no contract. Shortly after paying it off they noted on my credit report that the debt was cleared. Convergent Outsourcing/Sprint Help Hi all. I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. Many factors affect your FICO Scores and the interest rates you may receive. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! Doubt they will remove it. I haven't heard of them turning anyone away on chat???? If you contact Sprint direct they should collect payment which would force them to pull the collection thus deleting the collection. Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. This reply is in response to your complaint we received from the CFPB. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. This company is horrible. One of our team members will walk you through the payment process and answer any questions you may have. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions - You can ask them if you pay in full right now, will they delete the Convergent collection. All rights reserved. We understand that collections is often an emotional and overwhelming process. We have reviewed the complaint and the related matter. Why Ripoff Report will not release author information! 7 calle 1, Suite 204 I have the same collections from sprint thru convergent outsourcing on my credit report. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. Payment FAQs How do I find my account number? At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. When a debt collector contacts them, many consumers are unaware that the FDCPA provides protection from this kind of abuse. We're available to help by phone at 1-800-444-8485 or online through our contact form. Since they were on leases that left me on the hook for around $1400. At this time, we can only discuss payment plans over the phone. If push comes to shove and you need to take legal action, its your word against the agencys. A lady called me from Convergent outsourcing about a Dish Network account. Sprint cannot make exceptions to this policy. If reporting correctly, it can stay on reports for 7 years from DOFD. The letter needs to explain the reason for your late payment and why youre requesting removal. I'm just thankful to knock another baddie off my reports! If you cant find your letter or you havent received one, you can get your account number by calling Convergent Outsourcing at 1-800-444-8485. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. They're trying to collect $2,200.39 of which I have no idea what this is. What's funny is , I've never had any business dealings with Citizens Bank ever Renton Washington, Convergent Outsourcing, Inc. It was founded in 1950 and currently has about 2,300 employees across 12 offices. RENTON Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLCUnited Credit National Bank I got a call from Convergent saying I owed THEM $3,753.23; when I asked them what for, they said it was for a bank account I had in 1995 that I took a loan from the internet on. My tertiary goal is to pay as little as possible. I told them I had never had an account with this place and have NEVER owed such an amount to anyone. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. Somehow before I did they bought the debt and are reporting it. Convergent Outsourcing's other names To find the most relevant information concerning collections or credit card inquiries, please visit: https://money.com/how-to-remove-collections-from-credit-report/ or https://money.com/get-items-removed-from-credit-report/, Money Group, LLC They might say yes or no. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Legally they've followed to the letter of the law. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. People would take advantge of it, skip a payment, and get a deletion. We also understand that you may be hesitant to give your information over the phone or online. Houston Texas, convergent convergentusa, convergent outsourcing inc Attempting to collect on a 23 year old debt wixom Michigan, Convergent Outsourcing, Inc. Verizon Wireless overdue, haven't used that mobile company in 6 years. Work out a payment plan. Don't dispute again, it will come back validated. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. Some collectors will offer a pay for delete, you agree to pay, under the condition that they agree to remove it from your creditsome creditors will do it, and I hear some will tell you that they will. Many people forget to pay a bill or find themselves short on funds, especially since the COVID-19 pandemic. A link has directed you to this review. They offered a settlement of 50% Renton Washington, Convergent Outsourcing, Inc claim I owe $1,320.69 to AT&T Wireless, called AT&T never had acctin-stor e or archive Dept Renton Washington, Convergent Outsourcing Inc This is not a real collection agency! It took a few people and tries but they are finally deleting. My secondary goal is to get this removed ASAP. Convergent Outsourcing does not accept payment in exchange for credit deletion. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. I never spoke to them again. Within 48 hours it was on my credit report dropping me almost 20 points. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. Convergent Outsourcing was the most recent CA to report on this debt. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. If the collections debt is paid there would be nothing to put on the credit. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. It will pass in time. If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. Show proof if you have. Received notice of debt collection. This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. he said this was a bill collection agency. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. It doesn't erase the existence of the debt. I paid them in full. Convergent Outsourcing does not accept payment in exchange for credit deletion. I ended up paying the entire balance through sprint in order to get account removed. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. I owed a bill to Sprint which I paid to Sprint. Thank you for visiting Convergent Outsourcing to make a payment on your account. Why do these companies have such power to impact your credit so easily. They should be able to see whether there was or not and whether you need to deal with sprint. Just wanted to share. I received a collection letter that I owed T-Mobile 166.80. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. Corporate Advocacy Business Remediation and Customer Satisfaction Program. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Convergent Healthcare | 3,323 followers on LinkedIn. This company Is willing to settle for half of what they say I owe. In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. ConsumerAffairs is not a government agency. Learn more. Hence, the persistent phone calls and emails. In business since 1950, Convergent is one of Americas leading collections agencies. I decided to call Sprint today. Further information is available in our FICO Data Privacy Policy. Bryan Sankey is a Sprint Trainer at Convergent Outsourcing based in Renton, Washington. Fraudulent collection letter Renton Washington, Convergent Outsourcing INC They are trying to collect money on a collection that does not exsist renton Washington, Convergent Outsourcing,Inc Galaxy Asset Purchasing Sending past due debt notices that aren't on my credit report. If you have questions about Convergent, making a payment or debt collections in general, we have compiled an extensive FAQ section to help! I also called convergent and they only collecting on sprint behalf. This is the best way to manage and repair your business reputation. Convergent Outsourcing is one of Americas leading collection agencieswith offices across the country. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Sign up to receive our free weekly newsletter. If so how did you proceed? Unsubscribe easily. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. I called sprint, who was very eager to accept a payment to confirm if this was true. Except when it drops off the credit report. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. - Send an email to the executive office letting you know you paid in full directly asking to have it deleted. If Sprint sold it, you may have gave Sprint free money as they have no legal right to collect anymore but still legally owe Convergent. If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. Renton Washington, Convergent-Tex Convergent Outsourcing, Inc., a/k/a Midland Funding, LLC, d/b/a Midland Credit Management, Inc., in Los Angeles, CA 90060-0578 stating original Creditor - Capital One Bank (USA), N.A. The agencies are much more likely to sue now then in the past, even over small debts. They told me that I am in debt to Sprint for over $300 I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. Many factors affect your FICO Scores and the interest rates you may receive. It was easy and if you've been harassed by them you need to do this. Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. - If it's not deleted, send an email to the executive offices from this public website:https://www.elliott.org/company-contacts/ just look for Sprint. Established in 1998 with roots dating back to 1950, Convergent is a leading provider of customer care outsourcing, receivables management and . This morning I received a phone call from a debt collections agency Convergent Outsourcing. The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. New comments cannot be posted and votes cannot be cast. It was gone off my reports within 2-3 days. I just got an email from Convergent with a letter attached stating that they've requested all deletion of this trade line from all. I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. If everyone got a successful deletion after missing a payment for any reason. Houston Texas, Convergent Outsourcing, Inc false claim of oweing money Houston Texas, Convergent Outsourcing Inc. ATERS001 Sears National Bank RIPOFF Houston Texas, convergent outsourcing inc Sue Called to talk to me about debt that was due this year. Read More . Originating in 1950, its current headquarters are in Renton, Washington. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. FTC's website on credit. Doubt they will remove it. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. One of our team members will walk you through the payment process and answer any questions you may have. Please contact the moderators of this subreddit if you have any questions or concerns. Press question mark to learn the rest of the keyboard shortcuts. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. So, I called the number, and got on the phone with an agent. Learn more about Convergent Outsourcing or view your account with us online. I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. They are more diverse with the types of debts they collect than most collection agencies. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Convergent Outsourcing, Inc. is a debt collection agency. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. The more complaints are filed by consumers, the more likely they will be investigated for fraud. That said, about six months later I decided to clean this up. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Investigate this business and this Tom ** who could be a fake also. - Send one more email to executive office asking nicely again to have it deleted. Unsubscribe easily. Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. Sent collection notice for a bill with a wireless provider I have never used. Try to get them to say yes though if possible. Convergent Outsourcing is one of America's leading collection agencies with offices across the country. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. I called Sprint to get some information on the account. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. All rights reserved. OC and CA are in no way required to delete. to the credit bur. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Stop breaking the law. Phone 2 hrs, transferred numerous times and then they hang up! Sprint Trainer at Convergent Outsourcing . BUT UNJUST DONT PROSPER. Neither one is in the wrong legally. Note: I recorded both Sprint phone conversations. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. Convergent Outsourcing is not a scam. Is Convergent Outsourcing legit or a scam? They collect debts for financial institutions like Credit One Bank and PayPal, and telecommunication companies like Sprint and Verizon. I made arrangement to pay for some equipment for renting it, I did not owe them any money. I paid them today, now waiting to see what will happen. If someone knows please reply.