emails not sending to btinternet

That being said, a delay of over 5 days is rather unusual, as most email servers will give up after that long and assume it's not possible to deliver the message. email not sending from iMac iPad is working ok. My email is not sending from my iMac (iCloud). 19h39. 09-07-2019 The issue has resolved itself on my MacBookPro (macOS 11.5) but it's still there on the iMac (macOS 10.15). Can you please hold the power button on the phone and iPad until you see a menu and choose power off. BT allows former customers to access a basic form of their email account for free. These include Windows PC running Office365 & Outlook; Apple MAC running native email application; IOS (iPad & iPhone) using both native email apps and IOS Outlook. If you see Disconnected, Working Offline, or Trying to connect, Outlook can't reach the email server to send your mail.. Unable to send mails to btinternet addresses, Re: Unable to send mails to btinternet addresses. For additional information, see the Global Shipping Program. If not, how do we get a moderator involved? I then asked them to login to BT webmail and send me another email and that one came through straight away. on Comic should be in the grade given in the listing title. Its probably not directly relevant to your problem, but who knows with Apple!! Unfortunately, it did not work. At some point during one day a couple of weeks ago, the following issues seem to have started: missing virtually all sent emails from the account on my iPad since the account started, but not my iPhone similarly, logging onto web based email account, using different devices, my iPad, my iPhone, wife's iPad and . I can send test messages to my iCloud e-mail but not other addresses. You can usually find the option to redirect in the inbox settings of your old email account. Page 1 of 2 1 2 Last Choose Send/Receive > Preferences > Work Offline to toggle between offline mode and online mode.You may need to open the message and send it again, or choose Send/Receive.. Many have had the same address since they first went online many years ago. If an item is purchased and the buyer's delivery address is a PO BOX, the item will be cancelled by the seller. They forecast a response within 72 hours. Now when I send them emails from my Outlook.com email address they bounce back as undeliverable. Millions of broadband customers are set to see their bills hiked in the coming weeks, many by 14 or even 17 per cent. I have a group of 14 people set up under Outlook 365. It's good (???) BT internet email problem Hi. 4) Send an email to your main contacts to let them know your new email address. . Having established that I was able to send email from webmail, the agent told me that there were no issue with BT's Servers (or the company who provides this service on their behalf), and the issue was with my device. Has anyone else encountered this and found a solution ? Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? What can we help with? Reset Mail app Right click on Windows Start > Apps & features > Scroll down and click Mail & Calendar > Click Advanced options > Click Reset > Restart your computer 3. I've rebooted twice and reinstalled Office 365 without success. by To start viewing messages, select the forum that you want to visit from the selection below. I have a recent problem with my email service. Many customers find the BT community forum is a great way of getting help. The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. All incoming emails were there on my phone, but when trying to send an email, I got the same error as Shortm showed in his first post. I thought that I had fixed the issue last night by resaving my IMAP SMTP settings and restarting Apple Mail but the problem has reappeared this morning. 21h18, I have got my email working again. 19h14, I never said it wasn't a BT problem and should be addressed by BT or that it has not been going on for years without resolution but the only way it will be resolved for the OP at this stage is by contacting the Postmaster to have his domain white listed to the extent that it satisfies BT. by Copyright 1995-2023 eBay Inc. All Rights Reserved. Go back to: Email help. I typed my email address, password, display name, checked in the Advanced Settings, the incoming server is on port 993, outgoing on 465. There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. My two contacts on btinternet.com have asked a number of times if I have received their emails, and I haven't. 15h22, on My wife has a btinternet email account linked to mine and yet she is not having any problems sending messages from Apple Mail. I know that I haven't received most of the emails sent from btinternet.com addresses at all. BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Delays in Emails being delivered can arise from a multitude of reasons. 16h34. Those who want to retain the same features once they leave BT can pay for Premium email, which costs 7.50 a month. A forum where Apple customers help each other with their products. to know I'm not alone. 10-07-2019 @stevebrass Thanks, but same result as before. Also, the web interface seems to be working just fine. Switching email address if you have never done so before can feel like a daunting task. Just one other thing that might be relevant. on If I go into iCloud web page, then I can send and receive as normal. 2. Unfortunately, I haven't kept a delayed mail but I will extract the source header from the next one that comes through and send it to you. https://community.bt.com/t5/Email/SMTP-server-password-issue-cannot-send-e-mails-from-e-mail/td-p/19 https://community.bt.com/t5/Email/BT-Email-on-Outlook-amp-iPhone/td-p/1949938, on The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. Send yourself a test email. on I can't find the missing messages in spam and I actually received one of the missing emails this morning that was sent at the beginning of March! I guess I will have stop e-mailing my wife from the iMac (I could even talk to her!). 23-04-2021 I went to Advanced Settings and found that IMAP incoming and SMTP outgoing ports were set to 993. 16:52 EST 04 Mar 2023 I later found I wasn't receiving emails from another friend with a btinternet address so it looked like this might be the common connection. Below is an article to help guide you through the process. This isn't just a small delay. I just tried to send a message to an 'external' btinternet account on the iMac and it failed again. 23-04-2021 I cannot find an obvious way of asking bt about this! Does anybody have any idea how I can resolve this, other than changing ISP. By posting your comment you agree to the house rules, The comments below have not been moderated, By I consistently receive this warning:whenever I try. on This was a pain, but I went along with it or else I couldnt use email. There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. 6h00. Hopefully, we can get this resolved quickly. After some trial and error I found that btinternet was objecting to my "signature" containing a link. If you click on them we may earn a small commission. Will post any update that I get. Its broadband expert Catherine Hiley says: 'Staying loyal to a broadband provider to keep your email address could prevent you from enjoying savings of up to 162 a year on average if you switch. For email, I use Microsoft Outlook (from Microsoft Office, not outlook.com) email on my Samsung S10 phone and on my laptop. Incoming mail works, but unable to send anything. on If not, how do we get a moderator involved? If that doesn't fix the problem, see the next section. BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com. Doing so can save hundreds of pounds. However, give yourself enough time to smoothly switch over and you may find it is worth your while. It was innocent enough: if someone clicked on my name they were taken to my personal website, but it was making btinternet suspicious. Apple may provide or recommend responses as a possible solution based on the information That will mean that when someone emails you at that address, they will receive an automated message saying their email has been forwarded, and explaining that you will be responding in future from the new email address. This sounds fiddly, but isn't necessarily. He says: 'My emails are an archive of all of my subscriptions, accounts and information over the years. 19-12-2022 Rachel Rickard Straus, Financial Mail On Sunday - We do not send parcels to PO BOX addresses. You can do this in bulk to ensure that you don't miss out any important contacts that you have forgotten about. We repeated the test and the same thing happened. Looks like no ones replied in a while. I've also found an old post from someone (Peter) with the same problem, but I can't see that his problem was resolved. You can send and receive messages, but not actively manage the account. btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte, Re: btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing c, Re: can't send emails since this afternoon. I can send & receive the bt emails using the Samsung mail app. Also my husband can now successfully send me emails using his btinternet address from his Ipad that arrive in my mailbox immediately which wasn't working before. We resorted to texting instead, as neither of us had the time or knowledge to pursue it, although I did have a look online without much success. 26-08-2021 Looking through previous posts I see this has been a regular problem. Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". 26-08-2021 Yet a number of readers have told us that they feel prevented from doing this because switching provider risks losing the email address on which they rely. Uninstall and Reinstall Mail app A. Uninstall - Windows Key+X > Click Windows Powershell (Admin) > Copy the below and paste into Powershell and Enter captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Just goes straight to outbox, then tries to send, comes back with a message p05-smtp.mail.me.com 16h05. I've got a "failed delivery message". Neither of these has solved my problem. Announcements, Guides & Community Updates. He received emails from me okay (from my Metronet email address) but I wasn't getting his replies. One further piece of information. I know it exists because I can pick it up on ios and via BT Webmail. 25-08-2021 Clearly, somewhere, somebody in BTs email service provider organisation has made a change in their configurations, or there is a fault. This seemed like the best place to highlight this and ideally BT will remove the spam filter stopping these emails. 11h33 11h40. Thanks Because all your devices stopped accessing your email at the same time and assuming you can still access your email via webmail it is obviously not a problem with your email accounts or with your password, hence the advice not to do anything. Thank you for your follow up. Using webmail? 23-04-2021 My wifes email account on her iPhone 10 is working fine and her settings are identical to those described above on my Samsung phone. All packages, programming, features, and functionality and all prices and fees not included in price guarantee are subject to change without notice. None of the posts I have seen are the same as my problem however. Comparison website Uswitch says that almost a quarter of people rely on their email address provided by a broadband provider, especially people aged 65 and over. MisterW, bobpullen. Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac, Cannot send mail The sender address was invalid. I installed the outlook App on my iPad and it works perfectly I'm afraid. BT Email: I can't send or receive email If you can't send or receive emails, here are some simple tips to help you sort the problem out. If anyone else is having similar issues with delayed emails, and wants to see if it's the same thing, all you need to do is obtain the email headers for the received message and then look at lines that start with the word Received. on That sounds like something has been stuck in a queue somewhere. If this post helped, please click the Thumbs Up and if it fixed your issue, please click This fixed my problem. 26-08-2021 RobbieMac. Any ideas? I've got a "failed delivery message". 10h59. Are there really just two of us having this problem? on But again got error messages which I now cant remember. Those who leave have their email account terminated and closed 90 days later. 16:52 EST 04 Mar 2023. What does this mean? Go through and update your details for each one with your new email address. This amount is subject to change until you make payment. So it seems to be something between Android and BT Mail. Today all of our emails addresses would receive, but not send. on They also sent a test email from a PC using an outlook client and that didn't come through either. Customer: replied 2 years ago. on Email accounts managed by Virgin Media include those ending @virginmedia.com and @ntlworld.com. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. They must realise that they have a dreadful name. This morning I received an email from the second friend which he sent to me in December but I didn't receive until now, and I also received a second email that he sent me in March. The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. I am not quite sure how/why but it may help if I describe the actions that I took to get it working again. I spoke too soon. We appreciate you reaching out to us about Mail. I've got a "failed delivery message". 10-07-2019 15h04. I can receive emails. You can link any BT email address to another broadband or Premium email billing account. There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. I consistently receive this warning: whenever I try. Though as the BT email service is independent of the Plusnet one, we can't speculate as to any issues or configuration choices that have been made by their team. Hi@stevebrass thanks for your reply, ports and email addresses are all ok and in line with your suggestion, the one thing that I can't find when entering those details is the SSL Encryption - the option just doesn't seem to be there with the MS Office Outlook app / in combination with my Samsung S10. All postings and use of the content on this site are subject to the. I have entered the SMTP and IMAP details correctly but it still won't send. If you're having problems, try logging in to webmail. It is they that should investigate why other email providers don't have this problem. 11h05. I am using the Outlook app on a Samsung phone. I can take the same message and copy it into gmail and send from there and it gets through with no problem. With a significant delay between the timestamp on the two BT ones and the timestamp on the two Plusnet ones. 15h33. on on Something went wrong. We'll need to look into this and we'll get back to you next week. Gmail and Outlook are two of the most popular. I can't afford the risk.'. Problems with email. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. Hello both, I thought I'd try another tack, and uninstalled and then reinstalled Outlook. on And now, Google Groups users are reporting ( 1, 2, 3) that they are unable to send emails from BT and Earthlink email addresses. I have had an empty VIPs mailbox suddenly appear in the sidebar of Apple Mail. You can send and receive messages, but not actively manage the account. That is because he has a Virgin Media email address, which would be deleted if he switched away. The problem is also affected by the addressee. I feel there is something going between Google and Apple. Refunds. For additional information, see the Global Shipping Program, Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench, Comic should be in the grade given in the listing title. Oops. 17h33. Do this plenty of time ahead of when you plan to switch broadband provider you may even want a few months to switch over. I can send & receive on my work email account using the Outlook app. I have tried from two different user names on my PC and so two different Outlook settings, and from my Windows 10 laptop, none of which are successful. How can we as customers get BTs attention and ensure that there is a fix? Interestingly, I have received two follow-up calls from 2nd-level technical support who have advised that they have done some work on their systems as a result of my initial contact. 14h17, on Its been a few days I can't send emails from my Mac & Iphone Mail app; however I recive emails. This amount is subject to change until you make payment. Can I move my BT Email address to another account? What does this mean? The only thing that they have in common is that the messages were passed around inside the BT mail platform when the sender first sent the email, and then sat for far too long before being delivered to Plusnet. 23-04-2021 I use Mac OS High Sierra: version 10.13.6 and Phone Software Version is: 13.3.1 BT Email - best practices for postmasters and senders of email. This is NOT 'A solution'. We think inflation-busting, mid-contract rises are grossly unfair and have been campaigning in recent weeks for suppliers to think again. All we can do is see if anything was rejected by the inbound platform from the sender to the recipient. This amount includes applicable customs duties, taxes, brokerage and other fees. 15h31. Created on May 24, 2016 Outlook emails not being received by btinternet.com addresses In the last two weeks, emails that I send from Outlook to btinternet.com email addresses are not being received by the person I sent them to. At my age, I just don't have the energy to set up a new email address and tell everyone.'. I am not receiving emails to my Metronet account from at least two contacts with btinternet email addresses. Clicking update it went straight to the SMTP outgoing server where it shows mail.btinternet.com but the port was set to 993, I changed it to 465, entered my IMAP and SMTP passwords again, clicked the tick and got an error message: "Log-in error Unable to add account, server address is not valid". 23-04-2021 Help with setting up your email > Other tips: Check that email addresses are typed correctly Check spam folders - genuine emails sometimes end up in there by mistake That helps us fund This Is Money, and keep it free to use. 23-04-2021 I manually changed the outgoing port to 465 and repeated the procedure above, but still couldnt send emails from my phone no problem doing so on my laptop. They are in my "sent" folder but never get to the btinternet.com account Other addresses work fine. Surface mail is also available; please e-mail us for . What does this mean? We understand that you are experiencing issues sending emails. We shall never know, but fingers are firmly crossed that the service will return to normal. It's reassuring not to be alone. In the last 24 hours I have been unable to send any mail from my@btinternet.com account from any of my devices. 23-04-2021 Outgoing Mail Server: mail.btinternet.com Port: 465 (this may not be automatically populated on selecting SSL, so you'll need to check) SSL Encryption: Enabled (but not STARTTLS) Authentication: PLAIN Username: your email address including the @btinternet or @btopenworld.com part Password: your btinternet or btopenworld password Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. This seemed like the best place to highlight this and ideally BT will remove the spam filter stopping these emails.The sending domain name isrhass.org.uk. This could be as simple as the sender's email application had an issue and had not sent the emails until recently! The article below can help if you do not have any other user account to test with. I cannot send even the simplest of messages this morning. Last Thursday, I stopped receiving email from my @btinternet.com account. The account I am using is Gmail (the google mail). A Virgin Media spokesman adds: 'There is a cost to us to provide an email service and so it's not something we'd provide free of charge to former customers.'. I just hope Andy_N's observation that "theissue can clear itself after a day or two" proves to be the case. Sadly not the same as my experience. Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". Go back to . For additional information, see the Global Shipping Program, This amount includes applicable customs duties, taxes, brokerage and other fees. 13-07-2019 Sending or receiving email. btinternet email server refusing to send outgoing issue can clear itself after a day or two" proves to be the case. on This has made me want to look a bit further and so I found the Community. 2 users liked/thanked this post: I have tried sending individual messages and simple test messages but nothing works. Log out of your email account then, Using an email program? Our standard shipping option is via Royal Mail airmail. 'I have always used the same email address,' says Dave, 79, from Cambridge. 09-07-2019 A workaround would be to use another SMTP - for example gmail if you have a google account. Here are some answers to help you. I have it in a notepad file as well if that makes it more readable. We do not allow any commercial relationship to affect our editorial independence. mingoslkd, call The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. So, I did checked around it seems that smtp is not working. Hi I cannot send even the simplest of messages this morning. I exited and restarted Mail and was then able to send emails again. Dave Bradford would love to ditch Virgin Media and get a new broadband provider. One of the mails having been sent as long ago as April 4th. Why? Rachel Rickard Straus, Financial Mail On Sunday, Virgin Media sent most audacious price hike letter I've seen, says RACHEL RICKARD STRAUS: Telecoms giants take us for fools it has to stop, Pull plug on phone and broadband giants' price hike rackets NOW! It's very annoying and slightly weird. Although port 587 will usually work, port 465 is the recommended port. 10h38 You should however check that your email clients are using the correct settings as per this link. As regards your other points have a look at these threads and that is only a few of the recent ones and make up your own mind about getting BT's attention. If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. Martin Gates, from Hampshire, has had an email account with Virgin Media for years. Email: timforrester@btinternet.com. only. provided; every potential issue may involve several factors not detailed in the conversations This will work as long as your old email account is still active. 26-08-2021 I anybody else having this problem. 14-07-2019 It might be worth changing your SMTP port to see if that helps. any proposed solutions on the community forums. Emails being blocked which we send to btinternet.com email addresses, Re: Emails being blocked which we send to btinternet.com email addresses. 2) Set up a forwarding system on your old email account so that all new emails are automatically redirected to your new email address. In my view, the Postmaster group are doing it the wrong way round. 26-08-2021 As soon as I removed that link all was well again. Feel free to attach these to the ticket on your account regarding this matter Here, as I've escalated this to my team now to monitor and get back to you once we can look in to this further for you.

emails not sending to btinternet 2023