I have been dealing with Samsungthey are a nasty, disgusting company. these ref. In addition, the lawsuit asserts that Samsung was aware of numerous instances of fires and injuries brought on by the flaw yet did nothing to rectify them. The tech said that there wasnt styrofoam in the back of my refrigerator. It can also extend the lifespan of the refrigerator and ensure that it functions properly for years to come. The date on my samsung RF26xAEWP is Oct 2009, It has always iced over. The judge has ordered the parties to participate in mediation. Ive given up on defrosting because it freezes solid again in a day. I have a RF28R6241SR/AA and the top ice maker has not worked for a full year- it is frozen solid. I have a 12 year old fridge, Samsung French door model with the pull out freezer on the bottom. Has anyone figured out how to join? I have a Samsung Refridgerator Model # RF25HMEDBSRAA Icemaker is No Good. Walmart Class Action Lawsuit Settlement Announced, PayPal Lawsuits Class Action Filed Against PayPal, Bank of America Overdraft Fee Class Action Settlement Approved, Class Action Lawsuit Against Progressive Insurance. Who: The lawsuit is between Samsung refrigerator owners and Samsung USA. In general, you don't need to do anything to "join" a class action. Legal Statement. A class action lawsuit has been filed against Samsung, alleging that their refrigerators do not keep food sufficiently cold. We received a :warranty service . We go through a lot of ice and that model had the largest ice maker I could find. It definitely does not keep the temp in either the fridge or the freezer at the setting showing on the control panel, usually up to 10 degrees higher but depends on where in the fridge the thermometer is placed. When everything is said and done, you wont know how much money youll receive, but any prizes will be far more than your budget. Samsung is a household name when it comes to home appliances, and its refrigerators are no exception. A class-action lawsuit filed against Samsung will help consumers recover their losses due to a defective ice-maker. soooo annoying!!! You could want to drain the drain if the steam isnt going through it adequately. I bought a Samsung refrigerator on Feb. 18, 2021, model RF28T5021SG/AA-SKU6417764 if I had known about the lawsuit I would not have bought Samsung. Its lawyers have said that it is working with the class action lawsuit to settle the issue. 2 men found drugged after leaving NYC gay bars were killed, medical examiner says, More than 161,000 pounds of Skippy peanut butter recalled, NYC police want shoppers to remove masks before entering stores, One way to fix Social Security? The Energy Policy Act requires appliances to meet certain efficiency requirements, and a defect in a fridge does not make it eligible for an energy-efficient certification. Electronics giant Samsung is facing a class-action lawsuit from customers who say some of the company's refrigerators don't keep their food cold enough. Regular maintenance can help prevent common problems such as cooling issues and ice maker problems. A: To file a claim, consumers must provide proof of purchase, evidence of the refrigerator issues, and proof of any expenses related to the issues. Latest Samsung Watch 2021 : User Experience. I contacted several appliance repair places and all of them, including a Samsung authorized repair place, have said that there is no repair for the problem that most Samsung fridges suffer from. Eligibility for compensation depended on the specific problems experienced and the model of the refrigerator purchased. We need to start another Class Action Lawsuit. There are also complaints about the ice-making mechanism. When I came back inside there was a massive amount of water all over my hardwood kitchen floor. Our Samsung refrigerator is a great design, but the ice maker is useless. If you bought a Samsung refrigerator in 2010, you can join the Facebook group. Me too. In addition the displayed temperature is 38F while the actual measured temperature is 46F. Compensation may include reimbursement for out-of-pocket expenses such as repairs, replacements, or lost food, as well as other forms of compensation such as extended warranties or rebates. LAWSUIT RELATING TO THE SAMSUNG GALAXY Devices. Now we only get ice from the freezer, but I have to keep a rolled up towel in the back of the frig slide out drawer because water will run down the back inside of the fridge and pool in the drawer. All of our major appliances are Samsung purchased before this fridge saga. Overall, the claims process was designed to be accessible and user-friendly and provided affected consumers with a way to seek compensation for their losses. What a real pain just to get a refrigerator that works. Samsung has installed two ice makers and admits the problem will never be fixed, unless they deliver me a new refrigerator. Thanks! The leak started soon after purchase. Claims could be submitted online or by mail and had to be submitted by a specified deadline. I know people that have refrigerators that are 40 years old still chilling beer and wine in their garages, so it seems that a refrigerator bought in 2017 should last more than 5 years! I would like to join the lawsuit. The lawsuit against Samsung has been in mediation for more than a year. Pull-out drawers for the freezer compartment. I would like to join the class action lawsuit. 2021-04-27 I'd like to join the class action lawsuit. I would like to be part of the class action against Samsung. We have a 10-year old fridge. As a result, the corporation was the target of a class action lawsuit. The website notes in the update that the mediation order says Samsung's motion to dismiss is terminated but would be reinstated. Q: What Are the Eligibility Requirements for Compensation? Samsung should get out of the refrigerator market !!!! Its really frustrating now to have to spend $2 every time we buy a bag of ice. In the meantime, the pending lawsuit has been consolidated in the U.S. District Court for the District of New Jersey and has been settled with Samsung. When this settles and after payment to the attorneys, I hope there is enough left to buy us a plastic ice tray so we can make ice in the freezer. Its also important to keep in mind that compensation varied depending on the specific problems experienced and the model of the refrigerator purchased. They are requesting compensation for the price of replacing their damaged refrigerators and for the suffering they have endured due to the faults in terms of both emotional suffering and monetary losses of ice maker problems. "Our commitment to ensuring product quality and safety for all of our customers is our top priority," the company said in a statement to CBS MoneyWatch. "People have been eating foods, getting sick, then realize it was the refrigerator," O'Shea told the station. Samsung is being sued for allegedly marketing faulty refrigerator models that have a history of breaking down too soon. Please let me know if there is any way to be part of the class action suit. We have now given up on thawing it out and now we purchase ice to have cold beverages. I remember filling out something years ago but Ive never heard anything since. We bought our #RF23M8070SRAA Samsung 3 years ago. These things are EXPENSIVE! Another might open in the future. Samsung profited greatly off of knowingly selling faulty fridges. I have not heard of any recalls or other remedies at this point. The settlement in a class-action lawsuit against Samsung will help consumers recover the money they lost. I keep my modified ice chipping tools on top of the fridge. Despite the lawsuits lengthy process, it has helped consumers recover their money. The class action claims that Samsung refrigerators have a defect in their ice tray. Im so angry and disappointed in SAMSUNG. This will never dry in a cold refrigerator! No more Samsung products for my house. Any suggestions? Thank you very much. This became very annoying and frankly should not be a problem on a refrigerator that cost us $4000+! In the meantime, the class action has been filed in Virginia, where the company has to fix the problems. Espaol; International News. It kept over freezing, would not make ice and because it would over freeze we could not get the tray out. So i paid a technician to remove the ice. I would like a refund on all four appliance that I purchased. You might be eligible to join the lawsuit and seek damages if you feel that Samsungs actions have hurt you of consumer complaints. It has been repaired at least four times and the last tech told me he would see me in 3 months. Difficult economy and loneliness forces some retirees to move in with family. I have experienced the same problem. Might investigate what appears to be additional action assuming our new equipment will go bad as did the original unit. Prior to this happening I had found a lot of my food was freezing inside the refrigerator and still is. In 2017, a class action lawsuit was filed against Samsung over the defects in their refrigerators. He is very familiar with Samsung and is writing up what he found. I am hoping to get another 5 years out of it but who knows. Am I eligible for replacement? The plaintiffs are seeking a full refund or partial reimbursement of their costs. I BOUGHT MINE FROM HOME DEPOT THEY ARE NOT HONORING MY WARRANTY AND EITHER IS SAMSUNG I HAVE BEEN TRYING SINCE OCT 2021 AND THEY AS OF TODAY SAY BECAUSE IT WAS DAMAGED THEY ARE NOT GONNA FIX IT OR REPLACE SO MY HUSBAND WHO IS A VIETNAM VET AND IS GOING THROUGH A LOT AS IT IS, HAVING TO HAVE AN AMPUTATION RECENTLY KNOWS THAT WE JUST SPENT MONEY 28,00.OO ON A REFRIGERATOR THAT IS A LEMON AND THEY WONT HELP HOME DEPOT OR SAMSUNG. The class action lawsuit is still continuing, and mediation is still taking place. The top cooling system and the bottom cooling system have been freezing up and damaging my hardwood floor for 3 years. Every day, I have to soak up the water in that area. I believe Samsung is liable for this but also Best Buy. There is a Facebook group called SAMSUNG REFRIGERATOR RECALL USA NOW that has helpful information, and links to different entities to submit complaints about these defective refrigerators. Samsung Broken Refrigerators Class Action Details The class action lawsuit filed by both Ronald and Debra Bianchi is seeking to establish a Nationwide Class consisting of Samsung customers who have bought a defective Samsung refrigerator that leads to a series of different problems.