I went up, tested it out, had conversation and I bought it on the spot. I got a TS 8.25 from Master Spas. Something that had power and was quality. I looked for Artesian's but I couldn't find any. At no time did the tub come in contact with anything so how are the scratches my fault. 8008607727. Our content is intended to be used for general information purposes only. Health Spas: Hot Tubs: Master Spas, Inc. Fort Wayne, Indiana. They say you don't need chemicals because of their patented filter. We have no LED lights. Tues - Sat 10am-7pm. Focused on hydrotherapy, the US-built tubs are well-regarded for their lasting builds and good quality. The goal of this section is to provide consumers with a comprehensive resource on class action and mass tort lawsuits. Visit our corporate site (opens in new tab). When you purchase through links on our site, we may earn an affiliate commission. It won't last you more than a couple months. This hot tub was inspired by the best so you can feel your best. The reps did a good job, and the spa has everything I wanted. They did not put back the insulation. He is dissolving his business. If you need to submit a service request for your swim spa, click here. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! It measures 7'10" by 7'10" but only seats 5--a size which normally would seat 6-7. Select models also come with innovative technology, such as multiple speed levels andtherapeutic seat and jet placement. All I can say is WOW! Passionate consumer advocate, mom of 3, addicted to coffee, hairspray and pastries. I was inquiring about suction covers which would fit my 2008 hot tub. Be the first one to find this review helpful. It might have been last year's model, but I got it for 13,000 and it was selling retail for 24,000. Creating your dream backyard oasis should be simple. I got four kids under four. The five lightweight hot tubs seat between three and five adults. (I was told this by the delivery guy and boy was he right) More chemicals + a higher cost for the chemicals themselves = an extraordinarily high maintenance cost. Plus the jets help massage my back. On 09/22/2021 Richard N Paulson filed a Small Claim - Debt Collection lawsuit against Master Spas of Southern Wisconsin. Master Spa Lsx 1050 Vs Sundance Maxxius - Portable Hot Tubs & Spas - Pool and Spa Forum. We relocated to another city and had to put it in storage while we're building our house. I'm going to be filing a complaint about that because it wasn't explained ahead of time to us and I'm very disappointed. This is our second Master Spas that we have bought from them, and weve always had great service from them. Master Spas' EcoPur Charge filter only needs to be removed and rinsed before being placed back. So, I was very pleased. At Master Spas, we make buying a hot tub or swim spa just as relaxing as using one. New York, The Master Spas H2X fitness spa can also be used as a hot tub. Master Spas is committed to providing our customers with legendary support. They think they can swim in it and I'm still trying to teach them how to keep the water in the hot tub, but it's an overall extremely good time. We DO NOT remove reports. You can also request hot tub or swim spa pricing using Master Spas' contact forms. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. After seeing the contract closer it said +/- 16 weeks. It's been good for six months now. The hot tub dealer located just north of Houston has been pelted with Better Business. I have been trying to contact them with no reply to my emails or phone messages. Keith Taig is seeking to obtain class-action status for himself and anyone who was surreptitiously filmed while visiting the Vero Beach-based East Spa between November 29, 2018, and January 27 . Whether you want to save or indulge, youre likely to find something that piques your interest and fits your budget among the 21 hot tub models and four collections. In January, the Houston office started receiving complaints that Primo was months late delivering the tubs customers had paid for. We're thoroughly pleased with what we purchased and we would not do anything differently if we had to do it over again. This kind of defeats the purpose of a Bluetooth system when you have to constantly leave your device on the side of the tub so the system can work. MT. The representatives answered all my questions and they were very helpful. Master Spas of Wisconsin is the premier dealer for Master Spas hot tubs and swim spas, located in Appleton and Waukesha, Wisconsin. There was steam shooting out the sides like a kettle was boiling!! He Overcharges on supplies and does follow through or respond to voice mail. Twilight 7.2 fit what we were looking for in terms of seating arrangement and jets. No contact after submitted for warranty. In the beginning, it was a little daunting to try and keep the pH. The product is great. Its something that the kids look forward to, the nights when we do go in the hot tub, and then more so even when we have friends over. Master Spas Swim Spas. Creates a deep and wide current of pure water flow with virtually no turbulence. Its location on this page may change next time you visit. Does anyone have any experience with either of these. Come by and see us. The Twilight Range has seven hot tubs with additional creature comforts. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas dealer. 5 weeks later, my tub was delivered and I had it setup. The contractor Master Spas uses makes appointments and then cancels or finds excuses why he cant come out that day. The SimpleSpa Bubble Massage is the cheapest intex hot tub on offer with an MSRP of $824.99, while the flagship model, the PureSpa Jet and Bubble Deluxe Set, is priced at $1,799.99. Applies magnetic therapy to pressure points on the neck and back. At Master Spas, we never just sell you a hot tub and send you on your way. Im in New England so the heater keeps things running even in the coldest days. Kitomba Salon & Spa Software 1,295 followers 2w Report this post Report Report. Why Ripoff Report will not release author information! How do I know I can trust these reviews about Master Spas? Had I not stepped inside a crappier one, I probably would've never realized. Katie is a journalist who covers everything from hobbies to luxury travel and wellness. I contacted the sales rep ***** via . Corporate Advocacy Business Remediation and Customer Satisfaction Program. All Rights Reserved. We just looked at it and said that was the one we wanted. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! This is the number for Texas Spa Services, LLC. It looks like your search criteria did not return any results. Compare the features of all Master Spas hot tubs. It's been a great addition. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. I would not have bought it from them had I known that. 1 review of Master Spas of Toronto "TERRIBLE HOT TUB PERFORMANCE AND SERVICE BY MASTER SPAS I purchased a Premium Micheal Phelps self-cleaning hot tub from Master Spas for my family that was delivered in JULY 2020. Whether you want to visit the showroom or explore your options with a virtual tour or video consultation, our network of dealers can help you find the best swim spa for your space and needs. Creating your dream backyard oasis should be simple. It's relaxed us a lot more being able to go out in the hot tub in the evening prior to going to bed. California Energy Commission Creating your dream backyard oasis should be simple. From the start, the circulation pump was bad. The more special features you opt for, the more you can expect to pay out on your new tub too. Master Spas tub pricing starts around $4,000. Premium would have no adequate remedy at law to prevent injuries it They did not fix the leak. This case started as an internal tip from California Energy Commission (Commission) staff. The potential sales . Features are more basic and may include contoured seating, rather than the MP Legend ranges bio-magnetic therapy system, which targets pain and stiffness. I was motivated too, so it helped, but he did his job very well. Three jet types are used in the Clarity line, seven in the Healthy Living and Twilight lines, and all eight types are available for the MP Legend line. If you do not put chemicals in every single day than your water goes crappy on you. I Paid a lot of money for my tub. The jets are also uneven. It's a good time. Michael Bongiovanni in their official portraits. The company that did the installation is also the company that we hired to do the move, and they did an excellent job. We took care of it, reconditioned it, we cleaned it. There are four budget models, seven mid-level models, five premium models, and four luxury models. One of the best hydrotherapy features is the bio-magnetic therapy, which targets pressure points on the shoulders and back. Fri. 8AM 12PM EST We want every person, every athlete, to have the opportunity to be their best self whether it's prioritizing wellness or making it to the top of the podium. Your essential guide to planning for the installation of your Master Spas hot tub or swim spa. A stylish, modern approach to relaxation and wellness. We apologize for the inconvenience you have encountered. It is the most helpful thing that I got from them. If you have the front ones on, the right one comes out harder on the bottom. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. (* denotes a required field.) we 've had are lsx for 2 weeks and so far its been awsome . The price for each model depends on your location. Thats super nice. Also for: Legend lsx800sts, Lsx, Legend lsx557, Legend lsx1000, Legend lsx1000sts, Legend lsx800, Lsx1050, Legend lsx850, Spas, 5643lbslsx1050, Legend lsx. The hotel is close to popular attractions like Dihua Street, the Taipei Botanical Garden and the Liaoning Night Market. Consumers love to do business with someone that can admit mistakes and state how they made improvements. We can do this with a photo & dimensions or by visiting your backyard. Geared towards hydrotherapy too, they aim to target complaints like muscle and joint pain. Water purification system to remove microorganisms and heavy metals. Swim. Creating your dream backyard oasis should be simple. This alternative to a pool has benefits for you and your entire family. This case started as an internal tip from California Energy Commission (Commission) staff. In fact, I wouldn't trust a "no chemical" hot tub in fear of bacteria. Also, their staff was helpful, and it was an easy transaction. They just smoked cigarettes and then they said, "We're coming back." Copyright 1997-2023, Ripoff Report. So a Master swim spa is actually behind me and it's leaking. I have never used a more labor intensive system. The Nonslip, Comfort Floor System prevents slips and provides a comfortable, cushioned surface. The company had already sent all registration paperwork for our pool in oct. We believe the pool was simply given to another customer when it arrived.. After another week of delays was told pool would be in dec 29th. "There was no type of communication with the consumer.". Hot Tubs. 25 models to choose from. Contact your local dealer for exact pricing information. The clips came off. The Master Spas LSX is an awesome tub! 8008607727. Kay, Arizona, This really is the best purchase I ever made. Helen, Illinois, Our hot tub has brought so much joy & relaxation! With their tagline 'America's finest hot tubs', the Master Spas hot tubs set standards high from the very start. Quality construction and innovative It also features free WiFi, a coffee shop, and a 24-hour gym. To work out whether Master Spas specializes in entry-level or premium and luxury tubs, you only have to filter their 21 hot tub models into the different price ranges. No apologies when the door finally opened 15 min late (vs web site time of 10 - phone message says 9 am). LEGEND SERIES. I move from seat to seat for a full body massage! Spring of 2013- Noticed the water level kept dropping. Two bodies of water: A hot tub on one side, a swim spa on the other. I was told it would cost me $200 to have the scratches removed as it was a difficult move to get the tub placed where I wanted it. Master Spas. Once we were done with the space it was gonna be put in, we called them, and they put it in there. Brandon Smallwood worked for Primo Hot Tubs and Spas in the service department and Kelsea Smallwood was the office manager at the company. Corporate Advocacy Program: How to repair your business reputation. For more information about reviews on ConsumerAffairs.com please visit our The spa is on my back patio but I built a hot tub house around it. The Clarity Range seats between six and eight people, and introduces features such as molded neck and shoulder seats. The main difference between the four different collections is the pricing. I bought a twilight series after doing a ton of research. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas dealer. Estimated amount consumers saved since 1997: $15,590,010,907. Clarity Spas have a standard limited warranty of one to three years on Master Spas parts. There are four luxury hot tubs in their MP Legend Range, named after the 23-time Olympic gold medalist Michael Phelps. This is the best way to manage and repair your business reputation. To learn more about the Master Spas' Legend Series hot tubs we . After enjoying more than five years of flawless performance from a Master Spas product, Plaintiffs decided in December 2009 to replace their current spa with a new Master Spas unit. I can swim day or night, and I love the water. The guy replaced those wrong so we had to put them on. Instead, whether the hot tub is entry-level, mid-level, premium or luxury is signaled using a dollar sign rating system. Thank you, you have successfully subscribed to our newsletter! Operating out of a state-of-the-art, 530,000-square-foot manufacturing facility on a 36-acre manufacturing campus . But I dont miss it because I don't want to hear that noise when I'm in there anyway and if you have the jets on, you have to turn it up even more. Neither returned Channel 2'scalls andtexts inquiring about the same. I have many other complaints about this product such as filtration, incorrect information in the Manual, yadda, yadda yadda. The Challenger 15 D features a large uninhibited area that is perfect for swimming, exercise, and family fun. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. I love my spa. When it arrived there were scratches on the top of the spa. Carnival Secures $2 Billion Multi-currency Revolving Credit Facility. That was how well it went. Too many complaints about it. Well you've come to the right place! Anytime we had a question, we just go to YouTube and they have a video for every single thing to do. They also have a maximum of 40 jets. We found a local Master Spas dealer where we moved to but we found out that our warranty is voided because the spa was moved. Master Spas is the only hot tub company we reviewed that uses magnet therapy in its products in addition to hydrotherapy, making it a rival for Bullfrog Spas (opens in new tab) in massage therapy. The difference in cost between the 8.2 and the one smaller than that didn't seem to be consequential enough for me not to go a bit bigger and I had the space. ConsumerAffairs is not a government agency. Swim, jog, walk, and exercise in water without the stress gravity has on your body. Again? Designed with premium features for exceptional hydrotherapy. NOTE: Air is injected into Master Blaster jets automatically on all equipped spas. Built in For more information about dealership opportunities with exclusive territories, email sales@masterspas.com. Its easy to step in and out of the spa with that. Spa was under warranty and was repaired, Great! Most Master Spas hot tubs cost between $6,000 and $15,000. This is the number for Texas Spa Services, LLC. Master Spas, Inc. Spa Pool and BBQ Show Service man told us he was replacing quite a few, Under warranty, Great! Cleaning your Master Spas filters every month involves a few steps: To drain a Master Spas hot tub, locate the drain assembly behind the tub skirt panel and remove the cap. One of the LED lights, which hadn't worked properly for about two years (but didn't really bother us) was cracked and leaking. Please email our customer service team with your spa serial number to assist you if possible. I'm looking at purchasing a hot tub for the first time and am having a hard time finding unbiased information about spas in genera. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. Shop all models, or narrow your search using the brand, size and price filters, to find hot tubs that fit your criteria. Master Spas hot tubs offer 25 models to choose from, seating from one to eight people. Each tub comes standard with a MasterForce Bio-Magnetic Therapy seat and a StressRelief Neck and Shoulder Seat. Current owners can also request service using the online service request form. For more information, please see our The business is listed under thai . We hated waiting that long, but the people at Atlas Spas were exceptional. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. FAQ. I'm also specifically trying to decide if the Twilight series is worth the extra cash over the Clarity line. I use the spa three times a day. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. Attorneys are either actively filing these cases or investigating to determine whether lawsuits can be filed. My partners a runner and it helps with the leg. From the start, the circulation pump was bad. Found the perfect hot tub? He said he would look at the pictures and call me back in a day or two. In most of the hot tubs, waterfall features, a light system, and a noise reduction system come as standard. A good introduction to higher-end features such as massaging jets, comfort pillows, and waterfalls, they are still suitable for those with a slightly more flexible budget. Master Spas swim spas are perfect for customers who want their swim spa to double as a low-impact exercise tool and family pool. Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. Information given for the potential transaction was not true. And we talked to Todd at Spa Emporium, Sacramento who sold it to us and he would not help us at all. "They were still selling the hot tubs, collecting $5,000, $7,000 from consumers for hot tubs that (were) never being delivered," explained Denisha Maxey, with the Houston BBB. We're so happy to hear that, James! See a hot tub or swim spa, select the perfect size. This spa has lights and it cycles through the colors but the way that it cycles is, it flashes, it doesn't fade. The cover hangers that lifted up into the cover lifters had to be replaced. We want your experience to be as relaxing as possible. Starting at $6,000, they dont have the cheapest starting point, but for hot tubs in the mid-level price range, they perform very well, and the hydrotherapy is a big plus. Energy-efficient and built exclusively in the US, Master Spas hot tubs have the technology and design standard that youd expect from hot tubs built in a US factory. After getting a bacterial infection my doctor told me to stop using the hot tub. Master Spas sells several choices at entry level price points, and they don't skimp on the features. We're trying to stay active and healthy. I actually paid more than I would have at my local dealer. The company is owned by Brandon and Kelsea Smallwood. The StressRelief seat includes a headrest and uses downward-facing jets to relieve tension in your neck and shoulders. Old school hot tub. The steps also break. I am a long time hot tub owner and have lots of experience with different systems and different tubs. Know we're always here for you with our valuable online resources, including how-to videos, FAQs, owner's manuals and more. Their YouTube channel is helpful. Download this stock image: FILE - This combination of undated photos provided by the Gwinnett County Police Department shows Master Police Officer Robert McDonald, left, and Sgt. Increases blood flow, improves circulation, and reduces swelling. Select any spa to learn more about its unique features. Master Spas have eight spa jet types: massage, pulsating, rotating, pinpoint, directional, cluster, whirlpool, and adjustable. The HL 620 and HL 630 sit up to 4 persons. I am a big fan. Usually, the initiation fees are $40,000 for golf membership and $10,000 for tennis membership, according to the lawsuit. One man had a $25,000 swim spa on consignment with Primo Hot Tubs and Spas. ", "I truly enjoy swimming, stretching, walking against the current, and using the exercise equipment that came with the spa in a much lower-impact environment than at the gym.". Exercise. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. 6 26. Top Ten Reviews is part of Future US Inc, an international media group and leading digital publisher. We look forward to each day of pure joy! For more results perform a general search for "master spas". Jacuzzi. It was a very negative experience and that turned us off a bit. I'll be sure to update this review should something drastically change. I leave it at a constant temperature and don't heat it up every day. File your review. Find the perfect hot tub or spa for your home today! I previously owned a Master spa that was good quality and had a really good experience with it. So, with th Master Spas sells a variety of hot tubs and swim spas that are excellent for relaxation or staying in shape. They haven't reimbursed us. Swim, jog, walk, and exercise in water without the stress gravity has on your body. 260-436-9100. boca pointe country club membership fees elements of blog and structure July 7, 2022. jeep grand cherokee rims 20 inch. NY 10036. Shop By Price $$$$$ $$$$ $$$ $$ $ See All; Shop By Size; 1-3 Adults . And this spa doesnt have a stereo in it unlike my first one. Manufacturer(s): Custom Molded Products, of Newnan, Ga. Wipe it down with a soft cloth and acrylic-friendly cleaner. I videoed the whole visit. I figured they were gonna be comparable in terms of price but it was more marketing behind those products versus the actual experience. It's awesome, but right now, we are having terrible withdrawal pains. Were really enjoying our Master Spas. I talked to the people out of Ann Arbor, Michigan. I love the lights at night. It's probably the best that you can get. Thank you so much for the feedback! I work out all the time. We live in Ontario Canada. I love that you can control the flow of water and direction of the jets. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Its my meditation opportunity. The largest spas, seating up to 7 persons, are the HL 7.5 and HL 8.5. 09:24a. Most Master Spas hot tubs cost between $6,000 and $15,000. We have one of the largest Spa and Hot Tub showrooms in Texas. With so many options, finding the perfect hot tub can feel overwhelming. No matter what you are looking for, Master Spas is ready to assist you in finding the hot tub that will best fit your needs. MasterSpas vs other swim spas - Pricing. As an authorized dealer for Master Spa, we have a huge selection of hot tub filter replacements in stock, including our EcoPur Charge Filters, EcoPur Filters, outer filters, filter bundles, and more. "Factory or Dealer Reps" information about the product construction, product value etc. and swim spas easy to enjoy and The Bio-Magnetic seat uses magnet therapy along pressure points in your neck and shoulders. So, I think it was a good value for the price. You just have to get the hang of it. 98 /case Save up to $100 on your qualifying purchase Apply for a Home Depot Consumer Card. I had a feeling they were initially overpriced, but the tub looked top quality to me. They supposedly came to fix it. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to . It makes our utility bill go up in the winter though. Case 8:15-cv-02431-EAK-AEP Document 30 Filed 07/22/16 Page 5 of 10 PageID 158. Sep 04 2015. We looked at every other competitor before we bought that, and it seemed to be, by far, the best value. So being able to jump into that right after basketball, it's just wonderful. Master Spas There are between 16 and 72 jets in each tub. Master Spas uses its EcoPur Charge Filtration and Ozone systems in all hot tubs, with optional upgrades to its Mast3rPur System and QuietFlo Water Care System, except in the Clarity line. I use it four times a week on average, and I like sitting in the lounge chair because that covers my whole body. ", "I had back surgery and needed a low-impact workout and a way to strengthen my core. Aquatic Fitness. It was a display model at the dealership from which we bought it, so we didn't have to pay any extra shipping.