Advice, staff picks, mythbusting, and more. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. Theres no need to buy high-end photography equipment to take, Follow these common, helpful tips to writing effective. Also, if an item is already being sold by other sellers on Depop, search for similar listings to see what items like yours sold for and try to price your item for slightly cheaper than the rest. Wow that sounds extra af for no reason. "The fact that this has been going on for monthsis unacceptable. That means if you click and purchase from this link I have and/or may receive a small commission. With Paypal, you can get a hold of an associate through their live chat message center. You can get the balance on your PayPal transferred to your bank account instantly with a small fee to cover that depop limited payment if you need to. Verify your information with Paypal (banks, cards, email, etc). By selling print-on-demand products, you wont need to have an inventory in stock. Step 3: Fill out the basic details and then click on Next. Instead of thinking about how I would look wearing a new outfit, Im wondering what I could resell it for. Test out different poses. What does this mean and why did it happen? However, the funds from the buyer did not show up on my Paypal account. To connect your PayPal account to Depop, follow these steps: Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. But I dont own any designer clothes, so these options werent a fit for me. Add photos, description, price, and all the other details that weve discussed above about your product. 1. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). This includes your email, credit card, and bank account. While any payment issue as a seller can be extremely frustrating, there are some steps that you can follow to ensure that you are getting your money on time.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-mobile-banner-1','ezslot_9',129,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-1-0'); One last little tip about buying or selling on Depop is that make sure you are using the platform. If you want to take that risk, we have a few tips on how to avoid getting scammed. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. It's such a widespread problem now.". I had a similar thing happen to me through eBay a few years ago with some concert tickets, the seller had completely deleted their account after I'd sent money but eBay refunded me the money as I had buyer protection etc it took a couple of weeks but they resolved it in the end! Step 2: Enter the 6-digit code sent by Depop to your phone number. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. Communication is key with your buyer to let them know whats going on and that you will have to wait to ship their package until the payment is cleared. It's a pain, I hate PayPal payments. Step 2: Tap on the Setting icon from the top right side of the screen. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. It all hangs on whether paypal agree that the transaction was unauthorised. eBay vs Depop: Which is better for selling? I feel like im doing something wrong or not understanding? However, using Poshmark comes with high seller fees. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Active today. Dropshipped print-on-demand products must use a design created by the seller. For this example, were going to create an account directly from their website. For example, if you Her account has a whopping 184,000 followers and counting, and selling through the app is Shorts full-time job. Here are their restrictions: When it comes to shipping on Depop, you must first decide on the shipping and fulfillment option. Also the depop profile has blocked me. Consider Shopping Secondhand. It entailed succinctly describing each piece of clothing, something Id had ample practice doing. 9 Tips on How to Sell on Depop When You are Broke as Hell. 1999-2023 PayPal, Inc. All rights reserved. But I don't have any money in my PayPal either, just the pending payment from the sale. The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. Tired of constantly pinching pennies, I looked for a gig that wouldnt require much labor or time but could still boost my income. After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people youre inspired by are liking, buying and selling. Heres How to Responsibly Donate and Repurpose Your Castoffs. However, you can create your account through the Depop app as well, as the process is the same. Enter the 6-digit code sent by Depop to your phone number. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. In their system, a carrier will sometimes switch the first and second address lines. Pricing is another important aspect when it comes to selling. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. If that is the case, Depop has a process and form that you can follow and fill out. Its easy to build a community of people with similar tastes and interests that overlap beyond fashion and style. But don't worry, How To Pack & Ship An Xbox (With Pictures). For reference, my first three sales on Depop were temporarily on hold. One was charged 0.06 more than the other for the fee. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. Both in the U.S. and both depop payments. With an effective product description, you can convince the customer to click the Buy now button. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. I am a bot, and this action was performed automatically. In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. Read Next: How to Ship on Your Own on Depop. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. We want to build the worlds most progressive and diverse home for fashion a place to explore unique fashion and be part of a community-driven zeitgeist thats shaping culture for the better. Please read rules before posting. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. Paypal can hold your funds for up to 21 days. Also they're charging me for shipping even if I put buyer pays for shipping? Now, you can list as many products as you want. I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). If you continue to use this site we will assume that you are happy with it. The USPS international shipping calculator can help you gauge your pricing. Is it likely that I'll win my money back without the screenshots attached? If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. Posted on. Let us help you. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. Alternatively, don't price too high either because it can also dissuade customers from buying your product. I sold 2 of the exact same things for the same price to different people. At the end of the day, people just want to know theres a decent human being on the other end of the transaction. The depop limited charge just reoccurred the next day and it went through. For some users, trust in the company has been dented. Your Depop username @username. It also shows up in my PayPal activity, So what's gonna happen? Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. If you are new to selling on Depop, you will need to have a Paypal account and verify your information. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. All you have to do is to choose the best print-on-demand service provider for your business, such as Printful or Printify, and create your own custom goods like t-shirts, mugs, and more. I know it's negligible but if what's the reason that this happened. But i did the math and it averages out to about 20-30% loss on fees for Paypal compared to 10-15% on Depop Payments. Ready to get started? This happens to me sporadically throughout the year. Once youve put it all together, your listing should look something like this. She immediately used her brother's Depop account to comment on the offending post and contact the app. Possibility 3: Buyer internationally cancelled the payment We independently review everything we recommend. Fast-forward a few years and Depop's growth has been boosted by an altogether different trend: the emergence of people who go to great efforts to buy limited editions of collectable, or just . The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. 28 days I definitely sent the payment through depop instant pay as goods/services thank god! The BBC is not responsible for the content of external sites. This can give your listing an edge over competitors. Create an account to follow your favorite communities and start taking part in conversations. When finished, tap on Post listing. Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. You are viewing the PayPal Community Archives. So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. Below is a simple chart that shows how it works. With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. This content may be old or outdated. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Although I cant say that my Depop shop earned me a fortune, it did help fund a trip to Tokyo in my first year of selling. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application Of course, everybody is human and sometimes Post Offices make mistakes. Find out more about how we use your personal data in our privacy policy and cookie policy. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. In all cases, the fraudsters demanded to be paid directly, rather than through the app. Our community is made up of people who are creating a better future. Depop suggests that you do not ship your item until you receive the payment. "I feel like their security measures need to be amped up because it's just not good enough," says Ms Strike, who has been a Depop user since 2015. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. Why do Depop charge 10%? On the other hand, if you dont agree to a refund, , then the buyer can open a dispute against you directly with PayPal by following the steps, common reasons why customers return a purchase, How To Start a Fully-Remote Business in 12 Easy Steps, Moving Your Clothing Business Online: A 7-Step Strategy, 13 Online Businesses You Can Start for Free. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. In 2021, Depop was acquired by Etsy for $1.6 billion. 80. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. This article will cover domestic (US) shipping and international shipping as well. Step 3: Write a bio about your shop and what youre selling and tap on Next. The person paid via goods as PayPal took a percentage. Depop payment fees include 3.4% + 0.30 for all its UK and EU sellers, whereas the US sellers are charged 2.9% + $0.30 on each payment. Read about our approach to external linking. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. However, if you intend to dropship your print-on-demand items, Depop does have restrictions on what is allowed on their platform. However, unlike Poshmark, Depop charges you additional fees. How long do you have to be inactive on Depop? 2020 3dcart Shopping Cart Blog. Now, don't waste time! Sorry for the massive post but I'm panicking a lot, 300 is a lot for a student to get scammed out of!! That's so bad, the other person must know exactly what they have done. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. Step 5: Enter your First name, last name, billing address, and tap on Next. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. The firm confirmed that credential stuffing is a big part of the problem. If you are thinking about selling on Depop, coming across a payment issue with Paypal can be extremely frustrating. It's a pain, I hate PayPal payments. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. I never received the payment because the payment was processed to his Paypal account!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); The moral of the story is this: If you are logged on to Depop on multiple devices, check that all devices are connected to the same Paypal account if you also have multiple Paypal accounts. Gabbysheidy. Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. Your description must disclose that you are working with a third-party to source and manufacture your products. This is because they consider brand new accounts selling as a risky transaction. A sub for discussing all things Depop. Please make sure you've read the community rules, and that your post follows our posting guidelines. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. After shipping costs, I reclaimed roughly $20. There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. Fee Breakdown: - 10% Depop fee 1999-2023 PayPal, Inc. All rights reserved. Im going to get rid of those this week was a common refrain. I do occasionally sell on Etsy and Ebay, but honestly, Depops shipping to me is not expensive and has me majorly spoiled because its so simple, Depop does all the work for me and all I do is click and print. It doesnt necessarily just focus on clothing, or the selling of clothes. Scammed through Depop. These 6 Tips Will Help. Social networks are also a little more risky, because unlike eBay or Poshmark, they offer no protections to prevent fraud. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. I find that shipping with Depop is not too expensive and that their shipping tiers (extra-small, small, medium, large, extra-large) are reasonably priced. She is not alone - 14 other users have told BBC News that their Depop accounts have been hacked in recent months. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees. Your buyer's Depop @username. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. It was too good an opportunity to pass up. So if you are not using a priority box that you know is within the guidelines then you will have to break out the measuring tape, and its really easy to calculate or try this calculator that does it for you. A collective of individuals who inspire and grow with their evolving style and values. Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. There are pros and cons to offering free shipping automatically. Make sure to check out the International USPS shipping guide for more details. Definitely gonna start telling people depop payments only. If you, as the seller, agree to the refund. If youre not sure which one to choose between these two, check out this detailed comparison of. For each time a transaction is made, Depop collects 10% of the total sold price including shipping charges plus Paypal fees . For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale. Pirate Ship doesn't have any control over this process. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. Tap on the Setting icon from the top right side of the screen. Wirecutter is the product recommendation service from The New York Times. You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. Does anybody know if I will get my 90 back? Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. The depop limited charge just reoccurred the next day and it went through. I also received an email from Paypal a receipt of fees paid to Depop. I contacted the buyer and she told me the email address that the payment went to. i have recently been conned out of 440 pounds by a scammer using paypal and depop.i answered an add on facebook on how to earn money using your paypal account.basicly the scammer made payments into my paypal account and i had to upload a percentage to his bank account and i was supposed to keep 25 percent.unknown to me he had placed adds on depop selling trainers using my paypal adress so when the items did not arrive i was subject to a chargeback.i have contacted paypal who could do nothing for me so i contacted the police who are currently looking unto it.for anyone who is interested the guy doing the scam is still onfacebook his name is kai hunt and accordng to his profile works in lloyds bank in birmingham.please do not fall for this kind of scam like i did. Depop is the community-powered fashion ecosystem thats kinder on the planet and kinder to people. And now, my everlasting curse is automatically noting the stitch, color, quality, and cut of any random piece of clothing I encounter. Home. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues.
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